“7 convenient locations in central Ohio to serve you!”
877-614-BOYD (2693)
M-F 7:30 am to 7pm
SAT 8-5
Closed SUN
  • Shop Tires
  • Request a Quote
  • Schedule Appointment
  • Contact Us
Contact Us

Boyd's Goodyear Northgate

Locations - Westerville, OH

Tires & Auto Repair Westerville Ohio

Tires & Auto Repair - Westerville, OH

Our Boyd's Goodyear Northgate location is a family owned and operated tires store in Westerville, OH. We have, by far, the most experienced mechanics in the area and pride ourselves in providing our clients with clean, comfortable no pressure environment and the best quality auto repair in Westerville, OH.  Our technicians aren't paid on any parts commissions, and we are as honest as they come. Our friends send their friends here.

 

We provide genuine auto repair services, alignment, tires, oil changes, and wheels to our customers and we treat them fairly. Our  Westerville, OH auto repair & tire prices are always reasonable, and value the relationships we have with our clients. We also proudly offer a wide range a brand name tires in Westerville, from trusted tire brands such as Goodyear, Dunlop, and Kelly. Come in today to schedule your next tire or automotive repair service, or schedule your next auto repair service online today! Looking for new tires? Request a tire quote online today!

 

We are located on Northgate Way on the end of Westerville, just north of Polaris Parkway/Maxtown Road past Kroger on State Rt. 3.At Boyd's Goodyear Northgate we are a huge sponsor and advocate of a variety of charities including the Make It Fit Foundation, Autism Speaks, and many local kid's sports teams.

 

Westerville, OH auto repair technicians have a total of 38 ASE certifications.

  • Mike Hoover - Manager
  • Todd Diller - Asst Manager
  • Ed Smith - Asst Manager

About our Store Manager, Mike Hoover

Mike has 32 years in the business, over 25 years as a Master certified ASE Technician, specializing in diagnostics and vehicle computer systems. Visit us in Westerville and get to know our manager. Let us see what we can do for you and your vehicle to keep you safe and on the road. 

7038 Northgate Way
Westerville, OH 43082

Phone: 614-839-2693

Store Manager: Mike Hoover

Current Time is: 06:44
Adjusted Time is: 06:44

HOURS

Mon. 7:30am — 7pm
Tue. 7:30am — 7pm
Wed. 7:30am — 7pm
Thu. 7:30am — 7pm
Fri. 7:30am — 7pm
Sat. 8am — 5pm
Sun. Closed — Closed

Westerville, OH Tire Deals and Coupons

Oil Change Special
Air Conditioning Service Coupon in Ohio
The Goodyear Credit Card
Buy Local
Alignment Coupon Ohio
Wiper Blades Coupon in Ohio
Sliding Scale Coupon in Ohio
Shocks & Struts Coupon in Ohio
Brake Special

Find us on the Map

Send Us a Message




Review our store

Reviews for Boyd's Goodyear Northgate

In and out, no problems!
Recommended? Yes |  by , May 19, 2016
Fast and courteous mechanic. Outstanding work.
Recommended? Yes |  by , May 18, 2016
Excellent service as always...... thank you.
Recommended? Yes |  by , May 16, 2016
Great and quick service
Recommended? Yes |  by , May 15, 2016
Was very Good !
Recommended? Yes |  by , May 14, 2016
Friendly, attentive service!
Recommended? Yes |  by , May 13, 2016
Always a positive experience!
Recommended? Yes |  by , May 8, 2016
Always the best service!
Recommended? Yes |  by , May 1, 2016
Very, very friendly and easy to work with plus good service
Recommended? Yes |  by , May 1, 2016
Excellent Service
Recommended? Yes |  by , April 27, 2016
I was able to drop my car off, have an air conditioning diagnosis and repair, and pick up my repaired car within two hours. They are always efficient and courteous and take the time to explain what needs to be done to my car.
Recommended? Yes |  by , April 16, 2016
Easy fix on malfunctioning door ajar sesnor
Recommended? Yes |  by , April 13, 2016
What a refreshing experience. I took my van in after the check light came on hoping it wouldn't be a major expense. The guys at Boyd's kept my van for two days and ran diagnostics to determine the issue. My van wasn't showing the problems the check engine light indicated. I picked up my van and wasn't charged a dime. Honesty is the best policy and Boyd's Goodyear lived up to that statement. Thank you.
Recommended? Yes |  by , April 10, 2016
PEOPLE NICE and ready to correct what they missed.
Recommended? Yes |  by , April 3, 2016
Great service, fair prices!
Recommended? Yes |  by , April 3, 2016
Very dependable, polite and quick.
Recommended? Yes |  by , April 2, 2016
Great customer service friendly and professional was in and out very quickly
Recommended? Yes |  by , April 1, 2016
The mean are always very helpful & courteous when I have been in there. They always explain what has been done & what might need to be done in the future.
Recommended? Yes |  by , March 30, 2016
5 stars. You guys give excellent service
Recommended? Yes |  by , March 30, 2016
It was the same excellent service I have experienced from them for years.
Recommended? Yes |  by , March 26, 2016
You have no clue how much I appreciate being able to drop my car off and have someone run me over to my office nearby. Plus I am very grateful that, for the first time in years, I really feel comfortable with the service I receive and I feel like I can trust what you tell me is wrong with my car. I never feel like you are just trying to run the bill up and do unnecessary work like the previous place I was going.
Recommended? Yes |  by , March 25, 2016
We are a plumbing company and having a truck down is very expensive in many ways for us,BUT Boyd's ALWAYS takes care of us ASAP. So I would rate you all as WONDERFUL!!
A very happy,satisfied company and customer.
Recommended? Yes |  by , March 23, 2016
Boyd's service is always trustworthy and the desk people are always accommodating and friendly.
Recommended? Yes |  by , March 18, 2016
I love going to Boyd's for service. I have been going there for the last 15 years and recommended them to family and friends. They are honest and I don't feel that they try to rip people off.
Recommended? Yes |  by , March 16, 2016
We had a screw puncture my wife's tire. I took it off of the car and took it to Boyd's. They were unable to repair the tire do to the location of the puncture. They had a new tire there the next day. I was at work and my wife had to pick up the tire with our 2 little boys. The staff put the tire back onto her car for her.
A year ago we had a screw in another tire. We took it to Boyd's and they discovered that it hadn't punctured the tire. They did not charge us for their time to investigate the issue.
Very pleased with their service.
Recommended? Yes |  by , March 16, 2016
As always, Boyd's Goodyear Northgate is the best!!! We have been bringing both of our vehicles for the last 14 years to be serviced at Boyd's. There have a total of 6 cars over the years we have had serviced and never once has a car break down on us, or have motor issues. That speaks to the level of work they produce. That should be your next commercial, a customer stating that after X number of years, getting both of their cars serviced at Boyd's has prevented break-downs on the road.
Additionally, Boyd's doesn't use the "used car salesman" approach and try to persuade their patrons to buy things they don't need. To the contrary, every time I come in for an oil change i get a count-down, "Hey Mike, by the time you come in for one of your next couple of oil changes you are going to need to consider replacing your tires, or get new brake pads, or need a new air filter, etc." They don't pressure their customers into buying things but let them make their own choices based upon the information they have at the time. It is a much better way of doing business, and very much appreciated. I would never take my business anywhere else. Hats off to Boyd's Northgate!!!
Best Regards,
Michael J. Norling, M.A.
School Psychologist, CCS
Recommended? Yes |  by , March 16, 2016
excellent
Recommended? Yes |  by , March 15, 2016
My experience was 5 star! Boyd's has always given me excellent service.
I have been a continued customer for 15 plus years.
Their customer service goes beyond the normal expectations.
An example is that I work very close, and they have actually dropped me off at work so they can fix my car.
Another time on one of coldest snowy and icy winter days, I had a flat tire when I got off work. I tried to call triple A for over an hour with no answer. As my frustration grew I thought maybe Boyd's could help. And of course since I was a loyal customer they came to my rescue and pumped up the tire. I was able to make it home, and the next day, I took it to Boyd's to check the tire. Yes, they are super!
Recommended? Yes |  by , March 14, 2016
Great I recommend you to FRIENDS and family
Recommended? Yes |  by , March 12, 2016
I walked in with a flat tire without an appointment thinking I would have to come back another day. They took me right away. I appreciate the quick service and how they explain what is wrong with your car. I will always take my care to this Service Center.
G.C.
Recommended? Yes |  by , March 9, 2016
Work completed on time very professional yet friendly
Recommended? Yes |  by , March 9, 2016
Freindly, prompt professional
Recommended? Yes |  by , March 9, 2016
Prompt and courteous service
Recommended? Yes |  by , March 7, 2016
Didn't find anything wrong, didn't charge anything! :-)
Recommended? Yes |  by , March 6, 2016
great work
Recommended? Yes |  by , February 25, 2016
Excellent service as always
Recommended? Yes |  by , February 23, 2016
It was good!
Recommended? Yes |  by , February 18, 2016
Great service, and quick too.
Recommended? Yes |  by , February 15, 2016
veeeery good
Recommended? No |  by , February 14, 2016
As usual, the service was excellent.
Recommended? No |  by , February 13, 2016
They are very professional and as always they did a great job.
Recommended? Yes |  by , February 12, 2016
Timely, efficient, and competitive prices
Recommended? Yes |  by , February 11, 2016
I always feel I can trust the advice and recommendations on service form my vehicles when I visit Boyd's. They do their best to provide the best service at a reasonable cost.
Recommended? Yes |  by , February 6, 2016
Appointment went as scheduled and work was completed to my satisfaction.
Recommended? Yes |  by , February 2, 2016
Very nice experience! Thanks for all you do.
Recommended? Yes |  by , January 31, 2016
Was originally a Maxlife customer for my oil changes; come to found out from Todd....the bulk is a synthetic blend oil.
The whining thought to be a tensioner pulley was actually the power steering fluid being low...
So not only a less expensive oil change but promptly and proficiently done...
Recommended? Yes |  by , January 31, 2016
We have had our oil changed at Boyds for the last few years and will never go back. We had our oil changed and after truck sat on drive all night there was a large amount of an oil spill. When I contacted them they to,d me there were leaks. There might have been very small leaks but nothing like the leak all over new concrete drive. They looked at it and said it was oil cooler. Wanted $400.00 to fix it. We took it to our mechanic who charged $275 to fix that leak and other leak. Time before we had another large oil leak after they changed oil. They said bad gasket. I don't think it was tighten completely. Another time my husband took his car there and they said they couldn't get oil plug off. We took it to another place and they had no problems. Not sure why I ever went back. It was convenient and at one time I thought they were a good place. Not anymore. They also are not overly friendly.
Recommended? No |  by , January 29, 2016
Friendly, fair pricing and competent.
Recommended? Yes |  by , January 29, 2016
Very, very outstanding so will keep using their svcs
Recommended? Yes |  by , January 27, 2016
Service at Boyd's , as usual was excellent! Great prices too!
Recommended? Yes |  by , January 26, 2016
Very friendly service as well as prompt with tire service.
Recommended? Yes |  by , January 21, 2016
very good experience.
Recommended? Yes |  by , January 21, 2016
This is my go-to place whenever I need anything from a little air in my tires (which they are happy to do for me) to plugging a hole in a lawn tractor tire. This review is written from experience as well, as I come from a 3 generation line of mechanics. I have lived near them for 16 years and have visited them off and on through the years. I have found them to be honest and reasonable in price, along with genuinely caring about their customers. This is the reason that their lot is always full and business always booming! I thank them for always being there when I need them and for being trustworthy!
Recommended? Yes |  by , January 18, 2016
Had a tire leak, they got the car in and found a leaking valve. They fix at no cost. Had an appointment and didn't wait long.
Recommended? Yes |  by , January 18, 2016
I have been having our family vehicles serviced at Boyd's for over 15 years. The service we received has always been excellent! From oil changes, batteries, new tires to adding air to my tires, they have kept my family safe!
Recommended? Yes |  by , January 16, 2016
always excellent service
Recommended? Yes |  by , January 13, 2016
as always, they are amazing, giving me the low down on what is wrong, but not being overly dramatic. every time I take one of my cars in, they are kind, completely honest about what is wrong, and what needs to be taken care of and what can wait.
Recommended? Yes |  by , January 12, 2016
Wait for 4 tires to be replaced seemed too long for a tire business. I would expect slow service at Costco or similar business.
Recommended? Yes |  by , January 12, 2016
Trustworthy, reasonable prices, work is always well done.
Recommended? Yes |  by , January 11, 2016
Staff were courteous and friendly and work was completed as promised.
Recommended? Yes |  by , January 9, 2016
Resealed tire that had a rim leak. The repair was made promptly and I was on my way.
Recommended? Yes |  by , January 7, 2016
Tire balancing and alignment, now the car is smooth as silk. Oil changes and they actually wipe off any oil that drips on the undercarriage or oil pan. These guys are awesome. They know how to properly torque lug nuts and oil pan drains. Very detailed in their work.
Recommended? Yes |  by , January 4, 2016
On time and excellent service
Recommended? Yes |  by , December 31, 2015
On time and excellent service
Recommended? Yes |  by , December 31, 2015
Quick, complete and reasonably priced service! Happy to refer
Recommended? Yes |  by , December 29, 2015
Great Service
Recommended? Yes |  by , December 20, 2015
excellent service
Recommended? Yes |  by , December 17, 2015
Excellent assessment of the problems on the front end. Great turnaround on the repairs....
Recommended? Yes |  by , December 17, 2015
The best in town, been doing business with the Boyd's gang for >10 years now.
Recommended? Yes |  by , December 16, 2015
Always Excellent Service. Been using them for years.
Recommended? Yes |  by , December 14, 2015
Repair work was excellent as usual. They are real good at what they do.
Recommended? Yes |  by , December 7, 2015
Awesome
Recommended? Yes |  by , November 30, 2015
Boyds is always helpful and the work is done in a very timely fashion.
Recommended? Yes |  by , November 30, 2015
Good as always
Recommended? Yes |  by , November 28, 2015
I have been bringing our cars in for years. Have always been treated very well.
Recommended? Yes |  by , November 23, 2015
Appreciated late evening appointment on short notice.
Recommended? Yes |  by , November 21, 2015
It was a good experience. Didnt take to long for the oil change and rotation of tires. And it didnt cost as much as they quoted me on, so that was good. But all and all it was good.
Recommended? Yes |  by , November 21, 2015
Great service for over 20 years !
Recommended? Yes |  by , November 20, 2015
Made an appointment for 8am Saturday for an oil change and was out in 20 minutes. this was great. usually it takes Boyd's closer to an hour which is not very convenient.
Recommended? Yes |  by , November 17, 2015
Fast service!
Recommended? Yes |  by , November 15, 2015
Quick and on time service. Called in the morning and got an appointment for oil change that afternoon.
Recommended? Yes |  by , November 13, 2015
Always great service and great prices - but best of all, they can always get you in same day or next day! This is priceless.
Recommended? Yes |  by , November 11, 2015
Excellent and honest service as always
Recommended? Yes |  by , November 7, 2015
Quick service, friendly and helpful staff.
Recommended? Yes |  by , November 6, 2015
Always well treated.
Would like to see the rotation of tires included in the oil change service at no charge.
Wishful thinking.
Recommended? Yes |  by , November 4, 2015
As always, excellent service without trying to fix unnecessarily!
Recommended? Yes |  by , October 30, 2015
The service is perfect. The technician checks and double checks his work. Very professional and honest team.
Recommended? Yes |  by , October 28, 2015
Extremely helpful. We're able to get me in quickly and fixed the tires for a trailer that morning.
Recommended? Yes |  by , October 26, 2015
In for simple oil change, rotate and balance tires this time- Have used this location for a number of cars/ issues over the years and have had good experiences. At least as good as a car repair can be.
Recommended? Yes |  by , October 26, 2015
5 star..... courteous,friendly and fast service
Recommended? Yes |  by , October 25, 2015
Service was performed on time and all personnel were friendly and helpful.
Recommended? Yes |  by , October 23, 2015
Took auto for tire loosing air slowly. Left car without appointment, within two hours got a call tire was fixed and car was ready to go. Excellent service.
Recommended? Yes |  by , October 22, 2015
quick, efficient, friendly service
Recommended? Yes |  by , October 15, 2015
Top notch service,
Recommended? Yes |  by , October 14, 2015
Honest work, reasonable price!
Recommended? Yes |  by , October 11, 2015
Boyd's continue to provide excellent service. Their staff are friendly and always willing to answer questions and help. in all the years that I have had all 3 of the family cars serviced I have never had a bad experience. I would highly recommend them.
Recommended? Yes |  by , October 5, 2015
Service was completed in a timely manner. They advised me of additional items that needed attention and gave me the opportunity to have them fixed with out additional appointments. All customer service representatives were courteous and friendly.
Recommended? Yes |  by , October 4, 2015
Got our car back to us quicker than expected
Recommended? Yes |  by , September 28, 2015
Took the car in, for a tire that kept losing pressure. Service was friendly and efficient! Price reasonable.
Recommended? Yes |  by , September 26, 2015
Great experience!
Recommended? Yes |  by , September 23, 2015
All repairs done in a timely and quality manner as usual.
Recommended? Yes |  by , September 21, 2015
Nice friendly, honest, competent service.
Recommended? Yes |  by , September 21, 2015
Todd and the guys are always great. They have serviced many different cars for us over the years so we continue to bring our cars here because I know they will take great care of cars and us.
Recommended? Yes |  by , September 21, 2015
Excellent service, available service calendar and exceeded service completion expectations.
Recommended? Yes |  by , September 21, 2015
Always Service
Recommended? Yes |  by , September 15, 2015
Go always provide me with outstanding service. Dave
Recommended? Yes |  by , September 12, 2015
Good service, as always. That's why I've been coming here for over 15 years.
Recommended? Yes |  by , September 11, 2015
Very efficient and friendly.
Recommended? Yes |  by , September 11, 2015
As usual, Boyd's did a great job and in a timely manner.
Recommended? Yes |  by , September 7, 2015
Mike H is the best. Good work with on time delivery
Recommended? Yes |  by , September 5, 2015
The knowledge and service of your staff is fantastic. It is reassuring to know my car is kept in top condition with u excelled service.
Recommended? Yes |  by , September 4, 2015
Great employees.
Recommended? Yes |  by , September 2, 2015
Needed my tire checked and they replaced it quickly and I on my way. They offered me suggestions and informed me on the price at purchase.
I would recommend them to anyone.
Recommended? Yes |  by , September 1, 2015
Always excellent customer service and timely service
Recommended? Yes |  by , August 28, 2015
It was their usual excellent service. The people were friendly and the service was terrific. I had a laundry list of things that needed done and they addressed as well as corrected all of them.
Recommended? Yes |  by , August 28, 2015
I always have a great experience and find the staff to be great .
My
Recommended? Yes |  by , August 17, 2015
Although a major set of repairs, Boyd's gave us a discount on work done and was extremely fair.
Recommended? Yes |  by , August 15, 2015
I continue to bring my car to Boyds because I trust them.
Recommended? Yes |  by , August 15, 2015
Great team, great service!
Recommended? Yes |  by , August 15, 2015
Needed a quick look at a tire with a slow leak. Although very busy, Boyd's was able to accommodate me and repaired the tire at a fair price and had me out in around 30 minutes.
Recommended? Yes |  by , August 14, 2015
Very timely, responsive - appreciate the consistent good service at Boyd's.
Recommended? Yes |  by , August 13, 2015
Front End Alignment. Good Price Good service.
Recommended? Yes |  by , August 13, 2015
Excellent great customer service Todd takes great care of us.
Recommended? Yes |  by , August 10, 2015
I Asked for price to replace tire that was damaged. Boyd's gave me an exact out the door price, took my car in exactly as scheduled and completed in a timely fashion.
Recommended? Yes |  by , August 8, 2015
Very honest in the work and evaluation.
Recommended? Yes |  by , August 6, 2015
Service was prompt and phone call to alert me on the completion was great. Only problem I had was there was grease on my steering wheel that I had to clean off.
Recommended? Yes |  by , August 6, 2015
Very Good,!
Recommended? Yes |  by , August 1, 2015
I have worked with the guys at Boyd's for years, first on Schrock and now at Northgate since they've been open. Mike, Todd, and Ed have always been good to work with and have always given good advice on what needs to be done!
Gil Wilson
Recommended? Yes |  by , July 31, 2015
Very satisfied repeat customer!
Recommended? Yes |  by , July 26, 2015
Great people to work with
Recommended? Yes |  by , July 24, 2015
Great as always
Recommended? Yes |  by , July 19, 2015
Boyd's Goodyear at Northgate Way continues to provide quality, prompt service, in a friendly manner.
Recommended? Yes |  by , July 17, 2015
Everything was the same as usual - efficient, friendly, courteous, and reasonably priced
Recommended? Yes |  by , July 16, 2015
On time, quality work...what else is there ????
Recommended? Yes |  by , July 15, 2015
Excellent as always!
Recommended? Yes |  by , July 15, 2015
Great service as always.
Recommended? Yes |  by , July 12, 2015
FAST, FRIENDLY, professional service
Recommended? Yes |  by , July 11, 2015
Always friendly, Prompt and Excellent Service.
Recommended? Yes |  by , July 11, 2015
All went well and was probably the shortest wait I have ever had. Thanks.
Recommended? Yes |  by , July 10, 2015
My wife and I have used Boyd's for maintaining our cars for well over 10 years. They are trustworthy and reliable.
Recommended? Yes |  by , July 9, 2015
Service was good but appointment time was noted incorrectly by staff. Vehicle was serviced withing an hour of arrival.
Recommended? Yes |  by , July 8, 2015
The men at the store are always very courteous & leave the car clean when they are finished. I have always been very pleased with the service I have received there.
Recommended? Yes |  by , July 8, 2015
Thanks for a good job
Recommended? Yes |  by , July 7, 2015
Because of the related problems we are experiencing with our car, I feel as though the mechanics are using tunnel vision when addressing issues. As a customer, I would like to see a more holistic approach with recommendations or even acknowledgement of additional problems or work that needs to be done.
Recommended? Yes |  by , July 6, 2015
20 years of great service on my cars !
Recommended? Yes |  by , July 2, 2015
I was able to get in almost right away. They fixed my tire and I was out in under a half hour. WOW
Recommended? Yes |  by , June 30, 2015
Boyd's continues to make my decision of "where should I have my car serviced" a total no brainer. Fair, fast and skilled about sums them up for me!
Recommended? Yes |  by , June 30, 2015
Outstanding - easy in, easy out! Great service and prices!
Recommended? Yes |  by , June 29, 2015
Wonderful, courteous service as usual!
Recommended? Yes |  by , June 28, 2015
As always a job well done. Would recommend to anyone.
Recommended? Yes |  by , June 21, 2015
Once again, good service, welcoming atmosphere, and good value.. Thanks gentlemen.
Recommended? Yes |  by , June 19, 2015
Always takes care of our work trucks as quickly as possible which is very important to our company and clients. If are trucks aren't working we aren't working so that tells it all.
Thanks for your kind consideration in getting our trucks back on the road as soon as possible.
Sheila Mann
Recommended? Yes |  by , June 19, 2015
Unfortunately, after being loyal and frequent customers at Boyd's Northgate, we are in the market for a new repair shop. I was given an estimate on a recent repair that was based on an 1 1/2 to 2 hours of labor which I approved. When the job was completed, it took the mechanic only 25 minutes of labor time. The final charge was not adjusted accordingly and when I questioned it, the response was a bit dismissive and basically explained that labor costs are grouped in time periods. A small discount off would have sufficed. Especially since Boyd's Northgate was always our go-to shop for my cars I've had over the past 20 years, my husband's car, my daughter's as well as my son's cars. That's a lot of business that we will take elsewhere.
Recommended? No |  by , June 15, 2015
Always the best customer service.
Thank you all.
Recommended? Yes |  by , June 9, 2015
This visit was fine. However I had to replace tires I just bought 2 years prior from this dealer. I certainly hope this set lasts longer!
Recommended? Yes |  by , June 4, 2015
I took my car in for an oil change and tire rotation. Their tech reported the rear bake pads were metal to metal and the rotors needed replaced as well. I got some advice and decided to replace only the brake pads. Afterwards, I had the brakes inspected at the dealership and found that the pads did not need replaced and that the rotors had been damaged by a hammer when Boyds removed them and the next time I would have to get new rotors instead of turning them. Today I went back to Boyds and they offered to replace the damaged rotors at no cost to me. While I appreciate them doing that I find it equally disturbing that the service rep did not come forward and tell me of the error immediately, I was assured that the tech feels terrible and will certainly never do that again. The tech making the false report is bad but the fact that the error was discovered and the replacement continued anyway is even a bigger problem than the $200 I had to spend that wasn't necessary. Our family has used Boyds for at least 15 years. I have recommended them repeatedly with the highest marks. Never once did it occur to me that they were not trustworthy. Today the question is how can I, do I, ever trust them again. If anyone from corporate wants to contact me to discuss this I am available. You have my email address and the Northgate store has my cell number.
Recommended? No |  by , June 4, 2015
The guys at Northgate were able to work me in on a very busy Saturday afternoon. I will gladly go bback in the future.
Recommended? Yes |  by , June 1, 2015
Timely
Recommended? Yes |  by , May 29, 2015
AWESOME!!!! I've been bringing my vehicles to Boyd's Northgate Goodyear for over ten years, because they're the only ones I TRUST with my vehicles. Excellence service and GREAT staff!
Recommended? Yes |  by , May 29, 2015
I was greeted promptly and with a smile. The work was done on time and I was on my way.
Recommended? Yes |  by , May 26, 2015
Everyone always takes care of us in a timely manner
Recommended? Yes |  by , May 25, 2015
Excellent
Recommended? Yes |  by , May 24, 2015
Always friendly. Great service.
Recommended? Yes |  by , May 22, 2015
Solid - I depend on you folks!!!
Recommended? Yes |  by , May 19, 2015
The repair was quick and solved the problem. Great service.
Recommended? Yes |  by , May 17, 2015
The people were very polite and helpful and also the work was done and was accurate .
Recommended? Yes |  by , May 16, 2015
Came in to replace front brakes. All services were completed on time and with excellent customer service. We were able to use our convenient on-line coupons which saved $40. We have been coming to Boyd's for many years and will continue for years to come. They are fair and trustworthy. Great job!
Recommended? Yes |  by , May 15, 2015
When I arrived at my appointment time,I was promptly addressed & my info taken. An estimated length of time was given. Since I was walking to a nearby store they took my cellphone number in case unexpected issues arose. While at the store, they called with an additional part replacement IF I wanted it. I agreed. They again gave an estimated completion time. When I returned, the car was ready. Check-out was prompt & efficient.
Recommended? Yes |  by , May 13, 2015
The crew at Boyd's always treats me as a person, even a friend. The service technicians are efficient and trustworthy. Everything is explained so even I can understand. The crew answers my dumb questions with a smart reply. . . . I do, however, wish they had better coffee.
Recommended? Yes |  by , May 13, 2015
Very happy with the service at Boyd's Service Center. Everyone is very friendly and service is great. I will continue to take my car here for service.
Recommended? Yes |  by , May 10, 2015
They are excellent as always. No used car salesman approach as always. They are straight shooters as "Here is what you need". Reasonable price too. Ed, Todd, Mark and the whole gang do a great job as always. Wouldn't go anywhere else and haven't for 12 years.
Best Regards,
Michael J. Norling, M.A.
School Psychologist
CCS
Recommended? Yes |  by , May 1, 2015
Excellent experience. Very professional! Thanks
Recommended? Yes |  by , April 29, 2015
quick service, good price, friendly service
Recommended? Yes |  by , April 26, 2015
As usual, Boyd's did a great job for us and in a timely manner. We always count on them to fix our autos right the first time and to be fair with their pricing. We would recommend them to anyone who needs an honest garage for their auto repair needs.
Recommended? Yes |  by , April 26, 2015
Very professional service and work was completed in a short time.
Recommended? Yes |  by , April 25, 2015
Prompt attention. Clean comfortable waiting room. Polite and efficient personnel.
Recommended? Yes |  by , April 19, 2015
good guys and knowjedgeable
Recommended? Yes |  by , April 19, 2015
Still awaiting a 100% satisfaction
Recommended? Yes |  by , April 19, 2015
good help fast service
Recommended? Yes |  by , April 17, 2015
good help-fast service
Recommended? Yes |  by , April 17, 2015
Fast and reliable! We love Boyd's!
Recommended? Yes |  by , April 16, 2015
Quick, excellent service. Thank you.
Recommended? Yes |  by , April 15, 2015
excellent
Recommended? Yes |  by , April 11, 2015
Outstanding as always!
Recommended? Yes |  by , April 8, 2015
Thanks for 60M mile service. Great experience.
Recommended? Yes |  by , April 5, 2015
I have a long time customer with Boyd's. They are always kind, courteous, and honest.
Little Hannah rolled down the passenger rear window on my 2002 Ford Explorer. It would not come back up and exposed a wiring problem with both that door and the master control.
They fixed it in a timely manner and a great price on the labor and repair.
Recommended? Yes |  by , April 4, 2015
Someone should really say something positive to the guys at Boyd's Northgate. They have earned it. They are amazing. Mike, Ed, and Todd have been having both our cars serviced for years. I have never had motor problems with the 7 cars (i think it's been 7) over the last 12 years we have been going. Someone really needs to commend them and their mechanics for keeping us safe on the roads. Were I complaining I'm quite sure they'd hear about it. This is quite the opposite. Couldn't be happier with the level of professionalism from desk to mechanic. It is why i return and only use Boyd's Northgate, even though new car dealerships offer "free oil changes and service", I'd rather pay and see your guys. Job Well Done!!!
Best Regards,
Michael J. Norling, M.A.
School Psychologist
CCS
Recommended? Yes |  by , March 30, 2015
Excellent service. My "go to" place for vehicle maintenance.
Recommended? Yes |  by , March 28, 2015
a1 service as always thank you
Recommended? Yes |  by , March 27, 2015
Just needed snow tire removed, summer tire put on. Fast friendly service.
Recommended? Yes |  by , March 27, 2015
I was pleased with your work on my car.
Recommended? Yes |  by , March 26, 2015
Outstanding !!
Very easy scheduling and very quick turn-around to fix our Lexus.
Recommended? Yes |  by , March 25, 2015
Professional, Fast, Polite. What more could you ask for.
Recommended? Yes |  by , March 23, 2015
Very quick service!
Recommended? Yes |  by , March 22, 2015
Mike Hoover is the best man in the auto industry
Recommended? Yes |  by , March 20, 2015
Very god. Nice people
Recommended? Yes |  by , March 11, 2015
Excellent Customer Service ... we drive 1 hour to go to this Northgate Goodyear location.
Todd is very Professional.
Gene and Telly Lawhun
Recommended? Yes |  by , March 2, 2015
Everything I requested to be done was taken care of.
Recommended? Yes |  by , March 2, 2015
With Boyd's,I am always confident that service to my vehicles will be done in a timely fashion and with professional expertise.
Recommended? Yes |  by , February 26, 2015
Excellent as always...
Recommended? Yes |  by , February 26, 2015
As always...you all rock, except this time the heat wasn't working...
Recommended? Yes |  by , February 23, 2015
Very timely
Recommended? Yes |  by , February 20, 2015
always good service which is why we keep returning as service is needed.
Recommended? Yes |  by , February 19, 2015
Friendly, Professional, on time, I have great confidence in their service as I have been a loyal customer for over ten years.
Recommended? Yes |  by , February 18, 2015
Excellent service! We received a prompt phone call to provide estimate before work was started and my car was ready for pick up as stated in a follow up call. The front desk person was quick to suggest a way to save money, too. I keep coming back - very fair pricing, honest work and excellent customer service.
Recommended? Yes |  by , February 18, 2015
The men at Boyds have always been great to me. They take me no matter the problem with very little wait time. I have all the faith in the world in the service I receive there.
Recommended? Yes |  by , February 14, 2015
Great service
Recommended? Yes |  by , February 12, 2015
The guys at Boyd's do a great job.
Recommended? Yes |  by , February 5, 2015
They have always done really well, and don't want to do things that aren't needed.
Recommended? Yes |  by , January 2, 2015
Recommended? Yes |  by , January 2, 2015
Recommended? Yes |  by , January 2, 2015
Recommended? Yes |  by , January 2, 2015
Great work and most important I feel the service advisors are honest
Recommended? Yes |  by , December 30, 2014
Recommended? Yes |  by , December 29, 2014
Recommended? Yes |  by , December 27, 2014
Excellent service and fair assessment to problems with competitive pricing
Recommended? Yes |  by , December 26, 2014
Recommended? Yes |  by , December 26, 2014
A[ppreciate quality of service and friendliness of the staff. I will return for service on my car in the future.
Recommended? Yes |  by , December 20, 2014
Good service, when I wanted/needed it. Thanks, Dave.
Recommended? Yes |  by , December 20, 2014
Everything was perfect until we got in our car and totally smelled of cigarette smoke. It was very overwhelming. Had to leave the windows down just to sit in the car. Not happy
Recommended? Yes |  by , December 19, 2014
Recommended? Yes |  by , December 19, 2014
As always, exemplary service!
Recommended? Yes |  by , December 19, 2014
Recommended? Yes |  by , December 19, 2014
Recommended? Yes |  by , December 19, 2014
Recommended? Yes |  by , December 19, 2014
Recommended? Yes |  by , December 19, 2014
You always take care of our company as quick as you can knowing our trucks on the road are the only pay you will get paid:)Tim Young is wonderful and very knowledgable!!
Recommended? Yes |  by , December 15, 2014
Excellent service as always!
Recommended? Yes |  by , December 13, 2014
Recommended? Yes |  by , December 12, 2014
Recommended? Yes |  by , December 12, 2014
Recommended? Yes |  by , December 12, 2014
Recommended? Yes |  by , December 6, 2014
Recommended? Yes |  by , December 5, 2014
Thanks for squeezing us in! Great service and car care! The personal touch your team always gives me keeps us coming back. Have a Merry Christmas! - Greg
Recommended? Yes |  by , December 5, 2014
Recommended? Yes |  by , December 4, 2014
Recommended? Yes |  by , December 1, 2014
Recommended? Yes |  by , December 1, 2014
Recommended? Yes |  by , December 1, 2014
Recommended? Yes |  by , December 1, 2014
Always great service.
Recommended? Yes |  by , December 1, 2014
Recommended? Yes |  by , November 23, 2014
Recommended? Yes |  by , November 23, 2014
Tires installed are great. But when I checked oil level before a short trip this weekend the oil was barely touching the end of the dip stick. I added over a Quart of oil to get the level half way up the min-max line. I know the oil was very low when I took it in for service. I'm wondering if the oil and filter were changed during the visit or missed?
Recommended? Yes |  by , November 21, 2014
Recommended? Yes |  by , November 21, 2014
So glad the front wheel came off on the off ramp rather than at 65-70mph on the freeway. Also glad the Jeep did not flip and my son and others are safe. You did repair the damage to the vehicle, but it's hard to repair lost trust.
Recommended? No |  by , November 21, 2014
Great job
Recommended? Yes |  by , November 21, 2014
Recommended? Yes |  by , November 21, 2014
Recommended? Yes |  by , November 14, 2014
Recommended? Yes |  by , November 14, 2014
Recommended? Yes |  by , November 14, 2014
Recommended? Yes |  by , November 14, 2014
Recommended? Yes |  by , November 7, 2014
Thank you for being the best...everyone one of you.
Recommended? Yes |  by , November 7, 2014
Great Service !
Recommended? Yes |  by , November 3, 2014
Performed service on time & within quoted amount....It's nice to know there are service providers out there that you can trust.
Recommended? Yes |  by , November 1, 2014
Great service. I dropped my volvo off before 7pm and had a call before 10am and repaired before 4pm. Great. Thanks.
Recommended? Yes |  by , October 31, 2014
Recommended? Yes |  by , October 31, 2014
Best in town... bar none
Recommended? Yes |  by , October 31, 2014
Took me on time.Great job!
Recommended? Yes |  by , October 24, 2014
Always great service !
Recommended? Yes |  by , October 24, 2014
Recommended? Yes |  by , October 24, 2014
Recommended? Yes |  by , October 24, 2014
Have always been pleased with care and service. One concern is the "left front" tire replaced/balanced aligned has a bump bump when first gaining speed? should I be concerned?
Recommended? Yes |  by , October 20, 2014
I am always satisfied with service at Boyd's. Is there a way for the TV to be turned down...or off? The customer service area is noisy enough without the loud TV.
Recommended? Yes |  by , October 17, 2014
Recommended? Yes |  by , October 17, 2014
Recommended? Yes |  by , October 17, 2014
Recommended? Yes |  by , October 17, 2014
Boyd's Northgate Goodyear always does a great job, and this time was no different. Their customer service was excellent, and they did a great job with my car. Ed and Todd in the front of the house were very kind and patient with me, per usual. I really appreciate it.
Recommended? Yes |  by , October 17, 2014
Recommended? Yes |  by , October 17, 2014
we are very protective of who we take our cars to be serviced. we have
always been pleased with your service and that is why we keep coming back and recommending you to our friends.
Recommended? Yes |  by , October 11, 2014
Recommended? Yes |  by , October 11, 2014
I always have a positive experience when I need work done on my Honda.
Recommended? Yes |  by , October 10, 2014
Recommended? Yes |  by , October 10, 2014
Recommended? Yes |  by , October 4, 2014
Recommended? Yes |  by , October 3, 2014
Had my car in on Sept 12th and had a battery replaced. We noticed a faint consistent noise after being replaced and oil change, and they pulled the car back in to look at it, but could not find the source (I mentioned in passing that it may be the alternator?). On September 29th had to take my car in due to battery light/ALTERNATER went out. They wanted to charge $625 to fix it. I called Harris Automotive and another nearby autoshop and the cost to repair was $282-$350, so I took it elsewhere (but was charged diagnostic at Boyd"s). I have been a customer for at least a decade...think I should change.
Recommended? No |  by , October 3, 2014
Recommended? Yes |  by , October 3, 2014
Recommended? Yes |  by , October 3, 2014
Recommended? Yes |  by , September 29, 2014
Recommended? Yes |  by , September 27, 2014
Thanks for the good service
Recommended? Yes |  by , September 26, 2014
Recommended? Yes |  by , September 26, 2014
Always positive, always helpful.
Recommended? Yes |  by , September 26, 2014
Recommended? Yes |  by , September 26, 2014
Properly diagnosed the problem, had the car done and out in the time they said, maybe even sooner. No problems at all.
Recommended? Yes |  by , September 23, 2014
Recommended? Yes |  by , September 22, 2014
Recommended? Yes |  by , September 21, 2014
Great service, always very professional and courteous. I bring all my cars there and have never been dissapointed.
Recommended? Yes |  by , September 20, 2014
As always, kind, courteous, prompt and reasonable.
Recommended? Yes |  by , September 19, 2014
Recommended? Yes |  by , September 19, 2014
Recommended? Yes |  by , September 19, 2014
Tim young does a great job!! Very polite and works fast and efficient. Good job!!
Recommended? Yes |  by , September 4, 2014
We have been going to Boyd's Northgate for years. It is a place you can trust. We always recommend them.
Recommended? Yes |  by , September 1, 2014
Recommended? Yes |  by , August 30, 2014
As always...Todd and mike are the bomb, along with back stage engineers that do all the work. Thank you all...
Recommended? Yes |  by , August 29, 2014
Picked up truck but work was not complete. Had to return to get it finished.
Recommended? Yes |  by , August 27, 2014
You guys are fast and courteous. Alway professional!
Recommended? Yes |  by , August 26, 2014
Recommended? Yes |  by , August 24, 2014
Always pleased with Boyd's. Fair, honest and always on time!
Recommended? Yes |  by , August 23, 2014
Recommended? Yes |  by , August 19, 2014
Everyone is always helpful and courteous. And I never have a problem getting an appointment!
Recommended? Yes |  by , August 19, 2014
another positive and enjoyable visit to service my car. Boyd associates are always friendly, courteous and very knowledgeable. thanks CMers
Recommended? Yes |  by , August 18, 2014
Recommended? No |  by , August 13, 2014
I can always get in quickly and they do a great job!
Recommended? Yes |  by , August 11, 2014
Excellent customer service and timely repairs. We trust our vehicles to Boyd's repair service.
Recommended? Yes |  by , August 9, 2014
Recommended? Yes |  by , August 9, 2014
As always, the staff rocks the house. Thanks to Mike and Todd.
Recommended? Yes |  by , August 9, 2014
Recommended? Yes |  by , August 8, 2014
Recommended? Yes |  by , August 8, 2014
Boyd's Tire Service Center is fantastic. Todd, Ed and Mike are always so helpful and give exceptional service. I feel it is a blessing to have a car service center with whom I trust and know that they are always giving honest advice. I thank them for servicing all 3 of our cars. I continue to recommend our friends to go there!!! 2 thumbs up. Thank you. Wendy
Recommended? Yes |  by , August 6, 2014
Great service as always.
Recommended? Yes |  by , August 4, 2014
Recommended? Yes |  by , August 2, 2014
Recommended? Yes |  by , August 1, 2014
Everything went well the day we arrived. I was very pleased at how well they communicated what needed to be fixed, the cost, and the time they spent on my repairs. I'm very satisfied with your work!
Recommended? Yes |  by , August 1, 2014
Boyd's Northgate has serviced our cars for a number of years. They are consistently fair and provide excellent service! They are always our first source for car maintenance and repair.
Recommended? Yes |  by , August 1, 2014
Recommended? Yes |  by , July 27, 2014
Recommended? Yes |  by , July 26, 2014
Easy scheduling, reliable service, reasonable pricing.
Recommended? Yes |  by , July 26, 2014
Recommended? Yes |  by , July 25, 2014
Recommended? Yes |  by , July 25, 2014
Recommended? Yes |  by , July 25, 2014
Recommended? Yes |  by , July 25, 2014
Scheduled oil change for 9 am - was not ready until 1 pm. Fluids not topped off.
Recommended? No |  by , July 19, 2014
I have had major service on my vehicles, have been happy with their service and prices.
Recommended? Yes |  by , July 18, 2014
You have always been customer focused for both my wife and me. We have been pleased with the work you have done for us over the years and Todd and Mike have always treated us very well. Thanks
Recommended? Yes |  by , July 14, 2014
Recommended? Yes |  by , July 12, 2014
Great service. Thank you
Recommended? Yes |  by , July 11, 2014
Recommended? Yes |  by , July 11, 2014
Recommended? Yes |  by , July 10, 2014
Outstanding as usual!!
Recommended? Yes |  by , July 4, 2014
Recommended? Yes |  by , July 4, 2014
Excellent service!
Recommended? Yes |  by , July 3, 2014
Great work, as usual. Thanks!!
Recommended? Yes |  by , July 3, 2014
Pls change wife's name to current--"Janet" :-) Mike Hoover would know about these things. !!AM service & Keith Boyd was still late for work--some things never change :-)
Recommended? Yes |  by , July 3, 2014
Always a great job!
Recommended? Yes |  by , July 3, 2014
Recommended? Yes |  by , July 2, 2014
very thorough service
Recommended? Yes |  by , July 1, 2014
Continually great service for my Ford Ranger.
Recommended? Yes |  by , June 28, 2014
Recommended? Yes |  by , June 27, 2014
There was no conversation to me on anything that needs to be addressed on my truck.
Recommended? Yes |  by , June 26, 2014
Recommended? Yes |  by , June 21, 2014
great service / on time / very professional, yet friendly
Recommended? Yes |  by , June 20, 2014
Recommended? Yes |  by , June 16, 2014
I always trust the personnel at Boyd's Goodyear Northgate to be honest and truthful. I believe that the service is of highest quality, and prices are fair. If was asked to characterize this business, I would say that it has integrity.
Recommended? Yes |  by , June 14, 2014
Recommended? Yes |  by , June 13, 2014
Recommended? Yes |  by , June 13, 2014
Repaired the problem and on time as promised,
As usual. Thanks.
Recommended? Yes |  by , June 9, 2014
Brakes work great again.Thank you.
Recommended? Yes |  by , June 7, 2014
Recommended? Yes |  by , June 6, 2014
Overall, I'm pleased with the service I've received since 2005. However, I'm dissatisfied with repairs to the Chrysler 300 AC system. I've brought the car in for servicing on the same issue on three occasions (5/3/14, 6/29/13 and the initial service request in May 2013). Unfortunately I don't have on hand the receipt from the initial AC servicing; but I'm sure I can find it in my files at home. My disappointment stems from the time and money invested for an AC issue that remains one year later. The notes on the 6/29/13 receipt indicate that the AC unit lost 1/2lb of refrigerant in a month and that the technician was unable to locate the obvious leak. It was my expectation that the leak would be found and corrected during the 5/3/14 visit. At present, the AC unit is failing to cool once again. Please advise next steps. I can be reached at 614.623.2053. Thank you very much! I appreciate the opportunity to provide feedback.
Recommended? Yes |  by , June 3, 2014
Always does a great job and timely.
Recommended? Yes |  by , May 30, 2014
Excellent
Recommended? Yes |  by , May 30, 2014
Recommended? Yes |  by , May 27, 2014
Excellent as always!!
Recommended? Yes |  by , May 24, 2014
No comment.
Recommended? Yes |  by , May 24, 2014
Recommended? Yes |  by , May 23, 2014
Recommended? Yes |  by , May 23, 2014
Recommended? Yes |  by , May 23, 2014
Recommended? Yes |  by , May 21, 2014
Recommended? Yes |  by , May 19, 2014
Friendly and Professional; always done on time given
Recommended? Yes |  by , May 19, 2014
Recommended? Yes |  by , May 13, 2014
Recommended? Yes |  by , May 9, 2014
Recommended? Yes |  by , May 9, 2014
Excellent service.
Recommended? Yes |  by , May 9, 2014
Recommended? Yes |  by , May 9, 2014
Great service every time and good communication. I cannot ask for more than that. Thanks.
Recommended? Yes |  by , May 9, 2014
Excellent as always!!!
Recommended? Yes |  by , May 7, 2014
Always a great job!
Recommended? Yes |  by , May 5, 2014
Recommended? Yes |  by , May 3, 2014
Tire was going flat and they got me in and got a new tire out on before they closed.
Recommended? Yes |  by , May 2, 2014
always done right the first time!
Recommended? Yes |  by , May 2, 2014
Recommended? Yes |  by , April 30, 2014
Recommended? Yes |  by , April 28, 2014
Recommended? Yes |  by , April 25, 2014
Recommended? Yes |  by , April 25, 2014
Always very good honest service!
Recommended? Yes |  by , April 25, 2014
Boyd's does a great job on the oil change. I don't trust my truck to anyone else.
Recommended? Yes |  by , April 21, 2014
As always,you and your staff are great!
Recommended? Yes |  by , April 12, 2014
Asked to make appointment for when you opened on Saturday and was told 7:30a, even though listed hours are 8a. Arrived at 7:30a as told and had to wait 30 minutes for you to open. Error was made by person making the appointment.
Recommended? Yes |  by , April 11, 2014
My van would not start and Boyds helped with the Tow truck and was able to get the van running later in the day. Very impressed as always.
Great work!
Recommended? Yes |  by , April 11, 2014
Recommended? Yes |  by , April 6, 2014
Always
Recommended? Yes |  by , April 6, 2014
Recommended? Yes |  by , April 6, 2014
I was very satisfied, thank you.
Recommended? Yes |  by , April 4, 2014
Service was great. The people are friendly and the repair was done ahead of when they said! Always nice to work with the Boyd's on Northgate.
Recommended? Yes |  by , April 4, 2014
You are great.
Recommended? Yes |  by , March 28, 2014
Recommended? Yes |  by , March 28, 2014
I really appreciate that you let me know of other issues with my car other than the those for which I make the appointment.
Recommended? Yes |  by , March 28, 2014
Job well done. My daughter enjoy the facility and the free coffee. Thank you all
Recommended? Yes |  by , March 28, 2014
Recommended? Yes |  by , March 21, 2014
As usual, you did a great job in the time frame was quoted to me.
Recommended? Yes |  by , March 21, 2014
Recommended? Yes |  by , March 15, 2014
Recommended? Yes |  by , March 14, 2014
great service - able to address my tire issues right away. Made me feel your company's concern for my safety.
Recommended? Yes |  by , March 10, 2014
Recommended? Yes |  by , March 7, 2014
Recommended? Yes |  by , March 7, 2014
Recommended? Yes |  by , March 7, 2014
They ALWAYS treat me with respect, and like I have a brain....thanks as always.
Recommended? Yes |  by , March 3, 2014
I have taken our cars here for 14 years. Sometimes it is something as simple as air in tires. Once the plugged and inflated a tractor tire for free. Last time they put it on rack to check exhaust system and no leaks---no charge. They are honest in telling you what your car needs and for a decent price when it does need something. These guys are the best!!!
Recommended? Yes |  by , March 1, 2014
Mike Hoover and crew go above and beyond to help and satisfy. Thank you!
Recommended? Yes |  by , February 28, 2014
You guys have always do a great job for us.
Recommended? Yes |  by , February 28, 2014
Recommended? Yes |  by , February 28, 2014
Serviced me quickly without an app,t
Recommended? Yes |  by , February 24, 2014
Recommended? Yes |  by , February 22, 2014
Recommended? Yes |  by , February 21, 2014
Threat as usual
Recommended? Yes |  by , February 21, 2014
i had new alternator installed. next day . . . nothing. car wouldn't start. AAA opened the hood, said a battery cable was very loose. he tightened cable, car started just fine. i took car to boyd's. said cabe was now good. no charge. i was told battery holder was rusted. boyd's couldn't get part. why can't area junkyards be contacted about replacement part?
Recommended? Yes |  by , February 21, 2014
Recommended? Yes |  by , February 19, 2014
It is a pleasure having Boyd's work on my cars because I always feel they are honest, friendly, and always give me the information to make intelligent decisions about what/when repairs are crucial or can wait a while. Needless to say, the economy being what it is today, I always feel like the repairs being done are honestly priced. Thank you for being there.
Recommended? Yes |  by , February 14, 2014
Convenient, quick, friendly
Recommended? Yes |  by , February 9, 2014
Recommended? Yes |  by , February 8, 2014
Very friendly and did what they said they were going to do!
Recommended? Yes |  by , February 8, 2014
The best in the area... bar none!
Recommended? Yes |  by , February 7, 2014
Recommended? Yes |  by , February 1, 2014
Great service. In and out in 15 minutes.
Recommended? Yes |  by , February 1, 2014
The guys at Boyd's northgate are like friends. They seem to know me when I call and quickly and efficiently get me scheduled for service. Service is always taken care of quickly and well.
Recommended? Yes |  by , January 31, 2014
Thanks for great service, fast!
Recommended? Yes |  by , January 31, 2014
Recommended? Yes |  by , January 31, 2014
Fast and easy!
Recommended? Yes |  by , January 24, 2014
Always willing to go the extra mile. Thanks Todd, Eddie and BIG Mike.
Recommended? Yes |  by , January 24, 2014
Boyd's always give me fast and dependable service.
Recommended? Yes |  by , January 24, 2014
Recommended? Yes |  by , January 23, 2014
Replaced my flat tire in 30 min without an appt. Good job
Recommended? Yes |  by , January 20, 2014
Very Good customer service.

Thanks .. guys at Boyd's Goodyear at Northgate Way.
from: Telly and Gene Lawhun.
We drive all way from Marion,Ohio, Which is close to one hour one way;
because we feel we can trust these guys.
Recommended? Yes |  by , January 20, 2014
Have always treated us great and are very accomadating.
Recommended? Yes |  by , January 17, 2014
Recommended? Yes |  by , January 17, 2014
Recommended? Yes |  by , January 17, 2014
Recommended? Yes |  by , January 17, 2014
Recommended? Yes |  by , January 17, 2014
Recommended? Yes |  by , January 17, 2014
Recommended? Yes |  by , January 11, 2014
We've never had anything less than excellent work from Boyd's. Mike, Todd, Ed and the other guys are a great team.
Recommended? Yes |  by , January 11, 2014
Guys did a great job taking care of me and timely
Recommended? Yes |  by , January 10, 2014
I have been using your services many years and never been disappointed. We now use you for our company - Feridean Commons
Recommended? Yes |  by , January 6, 2014
Hub cap was left off one wheel and I had to make a return trip to Boyd's. Otherwise, it would have been 5 star.
Recommended? Yes |  by , January 6, 2014
Recommended? Yes |  by , January 4, 2014
I appreciated the $15 rebate for my oil change and the coupons. I also like being able to get in within a reasonable time.
Recommended? Yes |  by , January 3, 2014
The staff and service are great!
Recommended? Yes |  by , January 3, 2014
Always excellent service only prob I ever had was last time there I had tires put on my van and one of the hubcaps was not installed right and ut fell off
Recommended? Yes |  by , January 3, 2014
All work performed at Boyd's has met my expectations
Recommended? Yes |  by , January 3, 2014
Outstanding as usual!
Recommended? Yes |  by , January 3, 2014
Yes, and I have done so since you opened your North Westerville store.
Keep up the good work.
Recommended? Yes |  by , January 3, 2014
I scheduled service for new tires a week ahead. Brought the car in at the scheduled time. I was given a time estimate of about 1 and 1/2 hours for 4 new tires plus a 4-wheel alignment. It took a little longer but was completed within 2 hours. No problems with the car and everything seems to be fine. Will be bringing it back here for service in the future since tire rotation is free.
Recommended? Yes |  by , December 25, 2013
Recommended? Yes |  by , December 23, 2013
courteous and professional, every time
Recommended? Yes |  by , December 20, 2013
We have been taking our vehicles to Boyd's for two years . And, each time we have been in, the staff has been knowlegdeable, courteous, prompt, and affordable. Thank you Boyd's
Recommended? Yes |  by , December 20, 2013
Recommended? Yes |  by , December 20, 2013
Recommended? Yes |  by , December 15, 2013
Recommended? Yes |  by , December 14, 2013
Thanks for solving my problem. It was a relief
to know what the problem with the check engine
light was. Time to look for a newer car as putting
$950 into my 10 year old car is not worth it
Recommended? Yes |  by , December 14, 2013
I have already sent neighbors and they were very pleased. They will be back.
Recommended? Yes |  by , December 13, 2013
Recommended? Yes |  by , December 13, 2013
Always do a great job, it's why I've been coming to you guys for 10yrs now
Recommended? Yes |  by , December 13, 2013
Recommended? Yes |  by , December 7, 2013
Did not make unnecessary repair on headlight I thought was bad.
Typical of their honesty and professionalism.
Highly recommend them.
Recommended? Yes |  by , December 6, 2013
Recommended? Yes |  by , December 6, 2013
You have always provided great service and you did so again. Thank you.
Recommended? Yes |  by , December 6, 2013
Always easy to do business at Boyd's. Very accommodating to our schedule.
Recommended? Yes |  by , December 6, 2013
Recommended? Yes |  by , November 27, 2013
Recommended? Yes |  by , November 27, 2013
Recommended? Yes |  by , November 27, 2013
Recommended? Yes |  by , November 25, 2013
Technician forgot to give copy of alignment specs upon service payment
Recommended? Yes |  by , November 23, 2013
You have serviced our two cars several years and we have never been disappointed. We now bring our Feridean Commons vehicles to you with all confidence. Thanks for being there.
Recommended? Yes |  by , November 23, 2013
Recommended? Yes |  by , November 22, 2013
I love working with Todd and Ed. They always give us the straight poop. I know if I ask them to check alignment, if it doesn't need it they will tell me.
Recommended? Yes |  by , November 22, 2013
As always
Recommended? Yes |  by , November 22, 2013
Recommended? Yes |  by , November 2, 2013
always great service and honest
Recommended? Yes |  by , November 2, 2013
They take great care of my vehicle.
Recommended? Yes |  by , November 2, 2013
Even with an appointment the install time for 4 new tires was over a hour and a half. Otherwise, we like the new tires.
Recommended? Yes |  by , November 2, 2013
wonderful as always.
Recommended? Yes |  by , November 1, 2013
Vibration has been fixed.
Recommended? Yes |  by , November 1, 2013
You guys are the best...
Recommended? Yes |  by , November 1, 2013
Recommended? Yes |  by , October 28, 2013
My husband, Bill, was in recently for servicing on his Avalon. He liked the friendliness of your staff and the fact that when he asked about replacing certain parts, you told him that it wasn't needed at the present time. That says a lot. I will be there soon with my Rav4. Thank you!!
Recommended? Yes |  by , October 26, 2013
You guys did a great job as usual. Mike, Ed and Todd always take good care of us.
Recommended? Yes |  by , October 25, 2013
Recommended? Yes |  by , October 25, 2013
Recommended? Yes |  by , October 21, 2013
Recommended? Yes |  by , October 18, 2013
Recommended? Yes |  by , October 17, 2013
Recommended? Yes |  by , October 15, 2013
Recommended? Yes |  by , October 13, 2013
It took much longer than quoted on the phone. And when they were done, they forgot to replace a piece that went behind my glovebox, so I had to return to the store to get it put back in place.
Recommended? Yes |  by , October 12, 2013
Recommended? Yes |  by , October 11, 2013
Recommended? Yes |  by , October 11, 2013
We always get great service with fair and reasonable pricing.
Recommended? Yes |  by , October 11, 2013
Recommended? Yes |  by , October 7, 2013
Recommended? Yes |  by , October 5, 2013
THe staff is always friendly and competent. I have had my car(s) serviced there for many years and will continue to go back as they are on time for appointments (usually) and perform the service requested expertly. If there are issues that need to be addressed with my vehicle, they always explain them with no pressure to have them performed. I feel they are completely honest and always give me a print out of what was performed at my request and the prices. Mike, Ed, and Todd answer any questions I have and I am confident they do their best to satisfy customers..
Recommended? Yes |  by , October 4, 2013
Thank you for your honesty.
Recommended? Yes |  by , October 4, 2013
I've recommended you to others. You guys do a great job
Recommended? Yes |  by , September 30, 2013
Recommended? Yes |  by , September 27, 2013
You always do an great job.
Recommended? Yes |  by , September 27, 2013
Recommended? Yes |  by , September 27, 2013
Recommended? Yes |  by , September 23, 2013
Recommended? Yes |  by , September 20, 2013
thank you
Recommended? Yes |  by , September 20, 2013
Recommended? Yes |  by , September 20, 2013
Waited 2 1/2 hours for a scheduled oil change and tire rotation. Was not told you were out of the synthetic oil and had to wait on a case to be delivered.
Recommended? Yes |  by , September 20, 2013
Recommended? Yes |  by , September 20, 2013
Recommended? Yes |  by , September 18, 2013
I did not like having to come back the "third" time to get the mileage reset for the oil change.

Recommended? Yes |  by , September 16, 2013
Recommended? Yes |  by , September 16, 2013
Recommended? Yes |  by , September 14, 2013
Recommended? Yes |  by , September 14, 2013
Recommended? Yes |  by , September 14, 2013
I arrived at 9:50 for a 10 o'clock appointment. I received no communication that the shop was running behind until I approached the counter at 10:50 because I noticed that my vehicle had not moved from where I had originally parked it. I was told I was next, but at 11:15 when my vehicle still hadn't made it into the shop I decided to leave without getting it serviced. Better communication is needed when checking in if the shop is running behind - a little common curtesy goes a long way to make a satisfied customer! I will not be returning.
Recommended? No |  by , September 13, 2013
very good and honest service
Recommended? Yes |  by , September 13, 2013
Recommended? Yes |  by , September 13, 2013
Recommended? Yes |  by , September 13, 2013
Excellent diagnosis, super-friendly and knowledgeable service, quick and excellent work!
Recommended? Yes |  by , September 3, 2013
Recommended? Yes |  by , August 30, 2013
Recommended? Yes |  by , August 24, 2013
Recommended? Yes |  by , August 23, 2013
Recommended? Yes |  by , August 23, 2013
Recommended? Yes |  by , August 21, 2013
Recommended? Yes |  by , August 19, 2013
Recommended? Yes |  by , August 17, 2013
I usually feel like I get a fair deal when I come into Boyd's with one of my three vehicles. I have to be honest that I have had to do follow ups with my last few visits but the repairs were done in a timely fashion and at no further cost to me
Recommended? Yes |  by , August 16, 2013
ed is awesome
Recommended? Yes |  by , August 16, 2013
Recommended? Yes |  by , August 16, 2013
The whole staff is EXCELLENT...thank you all.
Recommended? Yes |  by , August 13, 2013
Great service as always.
Recommended? Yes |  by , August 12, 2013
Recommended? Yes |  by , August 11, 2013
Great work. Staff very nice to work with.
Recommended? Yes |  by , August 11, 2013
Recommended? Yes |  by , August 10, 2013
I took my car in for a simple repair of my tire. I arrived at 7:30 a.m. and by 2 p.m. I was told I could pick up my tire. I was a bit disappointed that it took so long, but to be fair, I just dropped in--had no appointment.
Desk/phone staff were cordial and helpful; answered my questions.
Recommended? Yes |  by , August 10, 2013
We get fair and reliable treatment at Boyd's. They tell us up-front what repairs are needed and what the expected cost will be. They finish on-time and the work is done right the first time.
Recommended? Yes |  by , August 9, 2013
Professional and personable service. Nice to see Mike, Todd or Ed at the front desk.
Recommended? Yes |  by , August 9, 2013
Recommended? Yes |  by , August 6, 2013
Recommended? Yes |  by , August 5, 2013
You always do a wonderful job! Thanks for the good service over a number of years!!
Recommended? Yes |  by , July 30, 2013
Recommended? Yes |  by , July 27, 2013
Recommended? Yes |  by , July 26, 2013
Excellent always recommend you to my friends
Recommended? Yes |  by , July 26, 2013
Recommended? Yes |  by , July 22, 2013
Recommended? Yes |  by , July 19, 2013
Excellent service. Your usual great comprehensive service that "touches all the bases" in a professional manner. Thanks
Recommended? Yes |  by , July 19, 2013
Recommended? Yes |  by , July 19, 2013
Love the excellent service from the Northgate Boyd's.....their service bays are always busy and they are incredibly helpful! :)
Recommended? Yes |  by , July 19, 2013
Recommended? Yes |  by , July 15, 2013
Recommended? Yes |  by , July 12, 2013
Recommended? Yes |  by , July 12, 2013
Excellent service. Ed and Todd are super!!
Recommended? Yes |  by , July 12, 2013
Recommended? Yes |  by , July 12, 2013
Recommended? Yes |  by , July 12, 2013
We appreciate the good, friendly service. We are treated honestly and fairly.
Recommended? Yes |  by , July 9, 2013
Recommended? Yes |  by , July 8, 2013
Recommended? Yes |  by , July 7, 2013
Great service as always! Thanks.
Recommended? Yes |  by , July 7, 2013
Recommended? Yes |  by , July 6, 2013
Recommended? Yes |  by , July 6, 2013
Recommended? Yes |  by , July 6, 2013
This place is great. But today, I had to wait over an hour for an oil change. I made an appointment, so there shouldn't have been any reason for such a long wait. I never waited that long before.
Recommended? Yes |  by , July 6, 2013
Recommended? Yes |  by , July 6, 2013
Recommended? Yes |  by , July 6, 2013
Absolutely! You provide consistently excellent and honest service. Thank you so much.
Recommended? Yes |  by , July 6, 2013
Recommended? Yes |  by , July 6, 2013
Recommended? Yes |  by , July 6, 2013
Recommended? Yes |  by , July 5, 2013
Recommended? Yes |  by , July 5, 2013
Recommended? Yes |  by , July 5, 2013
Great service!
Recommended? Yes |  by , June 18, 2013
Recommended? Yes |  by , June 16, 2013
Recommended? Yes |  by , June 15, 2013
Recommended? Yes |  by , June 14, 2013
Recommended? Yes |  by , June 14, 2013
Boyd's (at 7038 Northgate Way)
alway does a great job at a fair price.
Thanks,
Bill
Recommended? Yes |  by , June 12, 2013
My clutch still squeaks after being serviced, but all other times Boyds dose a great job
Recommended? Yes |  by , June 10, 2013
Always friendly and we like the coupons for service.
Recommended? Yes |  by , June 9, 2013
Recommended? Yes |  by , June 8, 2013
Recommended? Yes |  by , June 7, 2013
Recommended? Yes |  by , June 7, 2013
Recommended? Yes |  by , June 7, 2013
Recommended? Yes |  by , June 4, 2013
Recommended? Yes |  by , June 2, 2013
Great job on our vehicles for years.
Great personnel and quality of repairs.
Work is guaranteed!
Recommended? Yes |  by , June 1, 2013
Thanks for my new tires.
Recommended? Yes |  by , June 1, 2013
Recommended? Yes |  by , June 1, 2013
Always good
Recommended? Yes |  by , June 1, 2013
Recommended? Yes |  by , May 31, 2013
Not sure of the value in making an appointment .
I have had my ford in for work to be done the last two weeks and the vehicle had to be picked up the next day.
Recommended? Yes |  by , May 31, 2013
Recommended? Yes |  by , May 28, 2013
Recommended? Yes |  by , May 28, 2013
You always do a great job!! thanks.
Recommended? Yes |  by , May 24, 2013
Recommended? Yes |  by , May 23, 2013
Recommended? Yes |  by , May 21, 2013
Recommended? Yes |  by , May 20, 2013
Recommended? Yes |  by , May 14, 2013
Recommended? Yes |  by , May 11, 2013
My only issue was that I stated I had needed the vehicle back by 1pm, was not contacted, I had to call to see if work was done at 2pm and it was. So other than no contact all was good.
Recommended? Yes |  by , May 10, 2013
Recommended? Yes |  by , May 10, 2013
Ed and Todd are super! Complete trust in them!Q
Recommended? Yes |  by , May 10, 2013
Recommended? Yes |  by , May 10, 2013
I would have rated the visit excellent, however, I was told it would be approx. 45 minutes and it was 1 hr and 15 min.
Recommended? Yes |  by , May 6, 2013
Recommended? Yes |  by , May 6, 2013
Always good service. I have been a customer for 25 plus years. Mike,Todd and Ed are super guys who know what they are doing.
Recommended? Yes |  by , May 5, 2013
I always get more than I expect from when I go to Boyd's. They're experts they're always clear on what they're going to do and they do what they say. I love them.
Recommended? Yes |  by , May 4, 2013
Mike Hoover is very knowledgeable about my vehicle.
Recommended? Yes |  by , May 3, 2013
Excellent Professional Staff, exceptionally Ed and Tod
Recommended? Yes |  by , May 3, 2013
I like that the guys always check to see if anything else needs to be worked on and then call to advise me of it before they do any work.
Recommended? Yes |  by , April 30, 2013
Recommended? Yes |  by , April 29, 2013
Recommended? Yes |  by , April 29, 2013
Fast, friendfly & efficient!!! Enough said!!!
Recommended? Yes |  by , April 29, 2013
Always great service !
Recommended? Yes |  by , April 29, 2013
Recommended? Yes |  by , April 28, 2013
Recommended? Yes |  by , April 28, 2013
Mike Hoover and his staff are amazing. Thank you Mike!
Recommended? Yes |  by , April 28, 2013
WE LOVE BOYD'S @ NORTHGATE! They always give great service and they leave clients feeling welcome and appreciated.
Recommended? Yes |  by , April 27, 2013
The work is always done well, on time, for a great price. Can't ask for me than that.
Recommended? Yes |  by , April 27, 2013
I am treated like a friend at Boyd's -- Todd, Mike, Ed and others. . . . Boyd's always finds the problem with my car and fixes it.
Recommended? Yes |  by , April 26, 2013
as always, quality work....thx
Recommended? Yes |  by , April 26, 2013
Recommended? Yes |  by , April 26, 2013
Recommended? Yes |  by , April 13, 2013
Love Boyd's on Northgate. We always call Boyd's first for any auto issues.
Recommended? Yes |  by , April 8, 2013
Recommended? Yes |  by , April 8, 2013
Very friendly, helpful, and would highly recommend Boyd,s Goodyear.
Recommended? Yes |  by , April 6, 2013
Recommended? Yes |  by , April 5, 2013
Recommended? Yes |  by , April 5, 2013
You'all are the greatest, only thing missing is somrthing good to smoke. Stevie Ray
Recommended? Yes |  by , April 5, 2013
Recommended? Yes |  by , April 4, 2013
Customer service is always friendly and knowledgeable. I trust the staff that they will not try to rip me off, but rather they will only recommend fixing what needs fixed.
Recommended? Yes |  by , March 31, 2013
Recommended? Yes |  by , March 31, 2013
We have depended on Ed and Todd for many years....they have proved to be honest, caring and trustworthy to maintain our three autos.
Recommended? Yes |  by , March 29, 2013
Recommended? Yes |  by , March 29, 2013
Ed, Mike, and Todd are great! We always get great service at a fair price. We always recommend you to people we know. That's why our grown children still bring their cars to you! Thanks for keeping our cars running well!
Recommended? Yes |  by , March 29, 2013
Everything was very satisfactory.
Recommended? Yes |  by , March 29, 2013
Always Great Service and followup if they find something that may need fixed now or in the near future.
Recommended? Yes |  by , March 25, 2013
Always exemplary service and advice!
Recommended? Yes |  by , March 22, 2013
Recommended? Yes |  by , March 22, 2013
Recommended? Yes |  by , March 22, 2013
I don't always do a good job planning my service needs.....Boyd's always seems to find a place for me, at my convenience, in their schedule. They do a great job!
Recommended? Yes |  by , March 21, 2013
The front desk "Ed" seemed much nicer than he usually is. The work is always good and the price seems to be competitive.
Recommended? Yes |  by , March 21, 2013
Recommended? Yes |  by , March 21, 2013
Recommended? Yes |  by , March 20, 2013
Recommended? Yes |  by , March 18, 2013
Recommended? Yes |  by , March 17, 2013
Took almost 2 hours to change oil and rotate tires while I waited. Only one other vehicle was being worked on at the time.
Recommended? Yes |  by , March 16, 2013
Recommended? Yes |  by , March 16, 2013
Recommended? Yes |  by , March 16, 2013
Recommended? Yes |  by , March 15, 2013
Recommended? Yes |  by , March 15, 2013
Recommended? Yes |  by , March 10, 2013
Recommended? Yes |  by , March 8, 2013
Recommended? No |  by , March 8, 2013
Recommended? Yes |  by , March 8, 2013
oil change tires rotated on time and did not take long...Always like going to
BOYDS!! Always great guys at the front desk. Thank you.
Recommended? Yes |  by , March 8, 2013
My husband took my daughters car to have oil changed and tires rotated. had a 4:30 appt and were there for over and hour and a half.
Recommended? No |  by , March 8, 2013
service is always good. Ed takes good care of us. thanks.
Recommended? Yes |  by , March 5, 2013
Mike Hoover and the rest of the crew are awesome! Fast, friendly service that you can trust.
Recommended? Yes |  by , March 5, 2013
got it back to original
Recommended? Yes |  by , March 2, 2013
Recommended? Yes |  by , March 2, 2013
Recommended? Yes |  by , March 1, 2013
Recommended? Yes |  by , March 1, 2013
Always nice and accommodating
Recommended? Yes |  by , February 25, 2013
Excellent Service!
Recommended? Yes |  by , February 25, 2013
Recommended? Yes |  by , February 23, 2013
I came in with a cylinder misfire and was told it would be $980 of mandatory parts, service and labor to fix it. So I got a second opinion from another shop. Only cost me $120.
Recommended? No |  by , February 23, 2013
Recommended? Yes |  by , February 18, 2013
Recommended? Yes |  by , February 18, 2013
Recommended? Yes |  by , February 17, 2013
Recommended? Yes |  by , February 16, 2013
Recommended? Yes |  by , February 16, 2013
I have been a customer of Boyd's for 35+ years.great people and service!!
Recommended? Yes |  by , February 15, 2013
Recommended? Yes |  by , February 15, 2013
I've always had great service at Boyd's. All our vehicles get serviced there.
Recommended? Yes |  by , February 15, 2013
Recommended? Yes |  by , December 30, 2012